Questions you ask before installing.

Behavik tracks shopper hesitation on your store — for example, browsing a collection without viewing a product — and shows a personalized discount widget when a playbook you configured fires. Discount codes are created and managed automatically.

Enable the Behavik app embed in your theme and activate at least one funnel playbook. The web pixel connects automatically during install. No code is required for standard setup.

Collection → Product, Product → Cart, and Cart → Checkout. Additional funnel, engagement, and loyalty playbooks are on the roadmap.

A playbook defines when you intervene — the behavior, timing, and discount. A widget is the popup design shoppers see on your storefront. You can create multiple widgets and link them to playbooks.

Behavik pre-creates a pool of Shopify discount codes per active playbook and assigns one unique code to each qualifying visitor. You do not manage codes manually. Codes are typically single-use.

No. Offers appear only when a playbook condition you set is met — not before, not after. That protects your margins, keeps perceived value high, and avoids training shoppers to wait for coupons.

Email and SMS fire after the shopper has already left. Behavik recovers while they are still on your store, at the exact moment of hesitation.

Abuse protection limits discounts per visitor, blocks after purchase with a cooldown, and caps interventions per session. Built-in safeguards prevent repeated discounting and customer training.

Yes. Behavik honors the Shopify Customer Privacy API and Global Privacy Control (GPC). If consent is denied on your store, tracking and interventions are suppressed.

Check that the app embed is enabled, at least one playbook is active, you are testing the correct behavior path, and abuse protection is not blocking the session (for example, a post-purchase cooldown).

Orders that use Behavik discount codes roll into your dashboard: revenue recovered, purchases recovered, redemption rate, conversion, AOV, and ROI. Attribution is tied to real interventions — not vanity popup views.

Behavik is free on the Shopify App Store. Billing, if any, is handled through Shopify app charges. For questions, email support@behavik.com.