Playbooks
Turn shopper hesitation into timely interventions. Each playbook defines the behavior, timing, and offer for your store.
Showing 18 of 18
Funnel · Starter pack
After a shopper views a collection, intervene if they do not view a product within the time window.
Why it helps your store
Boosts collection-to-product conversion by highlighting best-sellers or hot-selling items from the collection.
Shopper sees: Still browsing? message.
Fires after 15s wait.
Funnel · Starter pack
After a shopper views a product, intervene if they do not add to cart within the time window.
Why it helps your store
Boosts product-to-cart conversion by reinforcing product value or offering a timely nudge.
Shopper sees: Love what you see? message.
Fires after 20s wait.
Funnel · Starter pack
After a shopper adds to cart, intervene if they do not start checkout within the time window.
Why it helps your store
Reduces abandoned carts by reminding shoppers of items in their cart or offering checkout support.
Shopper sees: Your cart is waiting! message.
Fires after 30s wait.
Funnel
After a shopper searches, intervene if they do not view a product within the time window.
Why it helps your store
Converts search intent into product views before shoppers abandon the results.
Shopper sees: Found what you need? message.
Fires after hesitation wait.
Funnel
After a shopper views a collection, intervene if they do not add to cart within the time window.
Why it helps your store
Shortens the path from browsing a collection to adding something to cart.
Shopper sees: Ready to add something? message.
Fires after hesitation wait.
Funnel
After a shopper adds to cart, intervene if they do not view the cart within the time window.
Why it helps your store
Pulls shoppers back to review their cart before they drift away mid-funnel.
Shopper sees: Review your cart message.
Fires after hesitation wait.
Funnel
After a shopper lands on a page, intervene if they do not view a product within the time window.
Why it helps your store
Moves landing and content traffic toward product discovery faster.
Shopper sees: Start shopping message.
Fires after hesitation wait.
Engagement · 3+ product views
Intervene when a shopper views 3 or more products in a session — a strong browsing-depth signal.
Why it helps your store
Rewards considered shoppers who are comparing options without converting yet.
Shopper sees: Still comparing? message.
Fires at 3+ product views.
Engagement · 7+ product views
Intervene when a shopper views 7 or more products — deep research without a commit.
Why it helps your store
Catches high-intent explorers who need a stronger nudge to choose.
Shopper sees: Ready to choose? message.
Fires at 7+ product views.
Engagement
Intervene when a shopper browses multiple collections without progressing to products or cart.
Why it helps your store
Keeps multi-collection browsers moving into PDPs instead of bouncing.
Shopper sees: Explore bestsellers message.
Fires on browse depth.
Engagement
Intervene when a shopper repeatedly adds items to cart without starting checkout.
Why it helps your store
Supports cart builders who are engaged but stalling before purchase.
Shopper sees: Almost there message.
Fires on repeat cart activity.
Engagement
Intervene when a shopper runs multiple searches without converting to a product view or cart add.
Why it helps your store
Helps search-heavy sessions that show intent but no clear next step.
Shopper sees: We can help you find it message.
Fires on search activity.
Engagement
Intervene when a shopper views the cart repeatedly without starting checkout.
Why it helps your store
Nudges cart reviewers who are hesitating at the last decision point.
Shopper sees: Complete your order message.
Fires on cart review loops.
Engagement
Intervene when a shopper shows high page engagement without progressing through the purchase funnel.
Why it helps your store
Converts highly engaged browsers into product and cart actions.
Shopper sees: Thanks for exploring message.
Fires on engagement threshold.
Loyalty
Recognize shoppers who return across multiple sessions without converting.
Why it helps your store
Recovers repeat browsers who already know your brand but need a timed nudge.
Shopper sees: Welcome back message.
Fires on multi-session return.
Loyalty
Recognize frequent visitors who consistently engage with the store over time.
Why it helps your store
Rewards loyalty signals without training every visitor to expect discounts.
Shopper sees: Thanks for coming back message.
Fires on loyalty threshold.
Loyalty
Recognize previous buyers when they return and hesitate on a new purchase journey.
Why it helps your store
Protects LTV by intervening thoughtfully for customers who already trust you.
Shopper sees: Glad you’re back message.
Fires on return after purchase.
Loyalty · VIP / LTV protection
Recognize high-frequency returners and VIPs — intervene carefully to protect long-term value.
Why it helps your store
Supports VIP shoppers without over-discounting your highest-value customers.
Shopper sees: VIP recognition message.
Fires on VIP return pattern.
Start recovering revenue
Install free from the Shopify App Store. Activate a playbook. See recovered revenue attributed in your dashboard — not vanity popup views.
Free to install · Pixel auto-connects · No credit card on behavik.com
